Q.1
Which of the following can cause a communication barrier?
A.
Differing perceptions as to project goals and objectives
B.
Insufficient action on the part of the project manager
C.
Competition for facilities, equipment, material, manpower and other resources
D.
All of the above
View Answer
Option: (D)
Q.2
Most of the project manager’s external communication links consist of:
A.
Written documents
B.
Oral communication
C.
Tactile contact
D.
Informal contact
View Answer
Option: (A)
Q.3
The critical element in a project’s communication system is the:
A.
Progress report
B.
Project directive
C.
Project manager
D.
Customer
View Answer
Option: (C)
Q.4
Communication management
A.
Is important only in projects involving telephone, television, radio, or newspaper production facilities and operations
B.
Is not a big problem for people with normal speech, sight and hearing
C.
Involves the originator, the message, the medium and the receiver
D.
Preparing an agenda
View Answer
Option: (C)
Q.5
Truly effective communication
A.
Depends on using multiple channels
B.
Depends on selecting the right method for each message and avoiding duplication, since everyone is overloaded with information
C.
Cannot depend solely on non-verbal signals which might be misunderstood
D.
Can only be achieved by communication professional
View Answer
Option: Both a, b and c
Q.6
Methods of transmitting include
A.
Oral and written
B.
Non-verbal/ visual
C.
Tactile, involuntary and intuitive
D.
All of the above
View Answer
Option: (D)
Q.7
A project management information system consists of
A.
. A project management software package operating on appropriate computer facilities
B.
Hardware, software, documents, and procedures
C.
Automated and manual methods for gathering, recording, filtering, and dissemination of pertinent information for members of a project team
D.
All of above
View Answer
Option: (D)
Q.8
The process of communication contains four major parts. Which part is the vehicle or method used to convey the message
A.
Communicator
B.
Message
C.
Medium
D.
Recipient
View Answer
Option: (C)
Q.9
The contemporary view of conflict is that:
A.
Conflict is bad
B.
Conflict is caused by trouble makers
C.
Conflict should be avoided
D.
Conflict is often beneficial
View Answer
Option: (D)
Q.10
)Approximately what percentage of the project manager’s time is spent in some form of communication, such as: conferences, meetings, writing memos, reading and preparing reports, and talking with project team members, upper management, and all other stalk holders?
A.
10-20%
B.
50-70%
C.
75-90%
D.
21-45%
View Answer
Option: (C)
